USPS, FedEx, or DHL? Choosing the Best Shipping Option in St. Thomas
Not sure whether to use USPS, FedEx, or DHL
If you need to ship a package from St. Thomas, one of the first questions you’ll face is: which carrier should you use—USPS, FedEx, or DHL? The answer depends on where your package is going, how fast it needs to get there, what you're shipping, and how much you're willing to spend.
Each shipping carrier operating in the U.S. Virgin Islands offers unique advantages. At Mail Plus, located in Tutu Park Mall, we are authorized agents for all three, and we help customers daily to choose the most effective shipping method for their needs. This guide provides a side-by-side comparison to help you make an informed decision.
Overview of Shipping Services Available in St. Thomas
St. Thomas is considered part of the domestic United States for most mailing purposes, but island geography can still affect service availability, delivery speed, and pricing. Mail Plus partners with the following carriers:
- USPS (United States Postal Service)
- FedEx
- DHL Express
Each carrier has strengths and limitations, and knowing those differences can help prevent delays, overpaying for service, or choosing an option that doesn’t match your goals.
When to Use USPS
USPS is the most widely used service for domestic mail and small package delivery in the U.S., including the Virgin Islands. It’s often the most affordable option for standard-sized parcels and envelopes.
Best use cases for USPS:
- Mailing to PO Boxes
- Sending letters and small parcels
- Affordable flat-rate boxes
- Non-urgent deliveries
Common USPS services in St. Thomas include:
- First-Class Mail (3–7 days to mainland U.S.)
- Priority Mail (2–5 days)
- Priority Mail Express (1–2 days, limited availability)
- Flat Rate Boxes for predictable pricing
USPS is especially useful if cost is your main concern. It is also the only carrier that can deliver to P.O. Boxes, which are common in the islands.
Limitations:
- Slower than private carriers
- Limited customer support and tracking
- Can be delayed during peak seasons or weather events
At Mail Plus, we assist with USPS label printing, flat-rate box selection, and tracking updates.
When to Use FedEx
FedEx offers fast, trackable shipping with a strong reputation for reliability and customer service. It is often the preferred choice for time-sensitive documents, high-value items, or business shipments.
Best use cases for FedEx:
- Time-sensitive delivery
- Business documents and contracts
- Fragile or valuable items
- Commercial or e-commerce fulfillment
Common FedEx services available at Mail Plus:
- FedEx Express (Overnight to 2-day delivery)
- FedEx Ground (3–5 days to most U.S. locations)
- FedEx International Priority and Economy
FedEx’s Express service can be the best option if you need guaranteed delivery on a specific date. The company also offers robust tracking and excellent customer service for lost or delayed items.
Limitations:
- More expensive than USPS
- Limited service to P.O. Boxes
- May require exact delivery addresses for residential areas
Mail Plus is a FedEx Authorized ShipCenter, which means we offer on-site pickup scheduling, label printing, packaging supplies, and live help with shipping quotes.
When to Use DHL
DHL is a global leader in international shipping. While not always the best fit for domestic packages, it excels in cross-border logistics. It’s frequently used by international businesses, travelers, or anyone needing to ship outside of the U.S.
Best use cases for DHL:
- International delivery to Europe, Asia, or Latin America
- E-commerce shipping with global customers
- Business documents that require fast overseas transit
- International returns
DHL services include:
- DHL Express Worldwide
- Time-definite international delivery (1–6 business days)
- Customs documentation support
DHL may be the best option for packages headed to locations outside of the U.S. or if the destination is not easily accessible by other carriers.
Limitations:
- Higher pricing for international delivery
- Not ideal for domestic or P.O. Box shipments
- May require customs forms and additional handling
Mail Plus can assist with all DHL documentation, packing, and tracking for international shipments.
Side-by-Side Comparison of USPS, FedEx, and DHL
| Feature | USPS | FedEx | DHL |
|---|---|---|---|
| Domestic Delivery Speed | 3–7 days | 1–3 days | Not Ideal |
| International Delivery | Limited | Available | Excellent |
| Cost | Low | Moderate to High | High |
| P.O. Box Delivery | Yes | No | No |
| Tracking | Basic | Advanced | Advanced |
| Ideal For | Everyday mail, letters | Business, fast delivery | International parcels |
Choosing the right carrier depends on your specific needs. At Mail Plus, we offer a side-by-side quote for each to help you compare cost and speed.
Which Shipping Option Is Best for Tourists in St. Thomas?
If you're visiting St. Thomas and want to send gifts or personal items back to the U.S., USPS and FedEx are usually the most convenient. USPS flat-rate boxes are affordable and don't require you to weigh your items, making them ideal for non-fragile goods.
For time-sensitive or insured shipments, FedEx offers peace of mind with door-to-door tracking. If you're sending something overseas—like a gift to Europe—DHL is the fastest and most reliable option.
Which Shipping Option Is Best for Local Businesses?
If you run a small business in the Virgin Islands, your needs may vary based on customer location and order volume.
- USPS is ideal for bulk mail, marketing flyers, and low-cost fulfillment.
- FedEx provides speed and tracking for time-sensitive deliveries or B2B shipments.
- DHL supports international order fulfillment and returns.
Mail Plus works with many local businesses to provide daily, weekly, or as-needed shipping solutions. We also offer bulk mail services and can help with packaging for commercial products.
Common Questions About Carrier Options in the Virgin Islands
What is the cheapest way to ship to the mainland U.S. from St. Thomas?
USPS Priority Mail Flat Rate boxes are usually the most cost-effective for small to medium items.
Which is the fastest shipping service available?
FedEx Express is the fastest for U.S. deliveries. DHL Express is fastest for international shipments.
Can I get insurance for all carriers?
Yes, all three carriers offer optional insurance. Our staff can help you choose the right level of coverage based on the value of your shipment.
Do I need a customs form for shipping from St. Thomas?
Not if you’re sending to the mainland U.S. Since St. Thomas is a U.S. territory, shipments are considered domestic. However, customs forms are required for international shipments.
Final Thoughts: Get Help Choosing the Right Shipping Option at Mail Plus
If you're unsure which service to use, Mail Plus is here to help. As a certified shipping partner for USPS, FedEx, and DHL, we can compare options and provide honest advice based on your timeline and budget.
We do more than just process shipments—we help you package your item correctly, track it to its destination, and provide full support if anything goes wrong. That’s the value of working with a local team that understands the challenges of island-based shipping.
Visit or Call Mail Plus Today
Whether you're shipping locally, across the mainland, or internationally, Mail Plus offers reliable, professional service with a personal touch. Visit us at:
Mail Plus
4605 Tutu Park Mall Suite 133
Charlotte Amalie, St. Thomas, USVI 00802
Phone:
(340) 714-5068
Email:
mailpluscaribbean@gmail.com
Open Monday through Saturday from 8:30 AM to 6:30 PM.
Get a free shipping quote or compare rates today at:
https://www.mailplusvi.com/contact






