Why Proper Preparation Matters
When shipping internationally, your package will pass through multiple checkpoints, possibly including customs inspections, international transfer hubs, and various handling teams. Preparing your shipment properly reduces the risk of:
- Delays at customs
- Rejected deliveries due to improper labeling
- Damage from inadequate packaging
- Confusion or loss during international transit
Whether you're shipping to Europe, Canada, Latin America, or Asia, taking the time to prepare your package carefully pays off.
Step 1: Choose the Right Shipping Carrier
From St. Thomas, you have three primary carriers for international shipping:
DHL Express
Known for international reliability, speed, and customs support. DHL is ideal for business shipments, urgent documents, and international packages that require fast, secure delivery.
FedEx International
Offers strong international coverage with tracking, insurance, and time-definite delivery options. Great for commercial shipments, e-commerce, and heavier parcels.
USPS (United States Postal Service)
Often the most affordable option for small and lightweight international packages. USPS partners with local postal services in other countries, but may offer limited tracking or slower delivery times.
Mail Plus is an authorized shipper for all three carriers and can help you compare delivery timelines, available services, and required documentation.
Step 2: Select Appropriate Packaging
International packages must be durable enough to withstand extended transit and extra handling. Choose your packaging based on the item type, value, and fragility.
Recommended materials include:
- Corrugated shipping boxes (double-walled for heavy or fragile items)
- Padded envelopes or bubble mailers for documents or small items
- Internal cushioning materials like foam, air pillows, or bubble wrap
- Packing tape designed for shipping (not household tape)
- Waterproof pouches for labels or documents
Avoid reusing boxes that are damaged, soft, or previously labeled. We offer new, carrier-compliant boxes and packing materials on-site at Mail Plus.
Step 3: Accurately Complete Customs Forms
Customs paperwork is one of the most important steps in international shipping. Incorrect or missing information can cause long delays or returned packages.
What you’ll need:
- Customs declaration form (varies by carrier and destination)
- Description of each item in the package
- Quantity and estimated value of each item
- Country of origin for manufactured goods
- Purpose of shipment (gift, sale, documents, etc.)
- Recipient’s full address and phone number
- Your return address and contact information
At Mail Plus, we help customers complete all necessary customs forms on site. For FedEx and DHL, we also generate commercial invoices and digital declarations when needed.
Step 4: Double-Check Item Restrictions
Each country has its own list of prohibited and restricted items. Common restrictions include:
- Perishable food items
- Liquids over certain volumes
- Alcohol or tobacco products
- Batteries or hazardous materials
- Cosmetics or pharmaceuticals
- Seeds, plants, or animal products
Before packing your shipment, check with our staff to ensure your items are permitted in the destination country. We maintain updated lists of restricted items by region and carrier.
Step 5: Label and Secure the Package Properly
Once your package is packed and customs forms are completed, labeling it correctly is key to smooth processing.
Tips for labeling:
- Use a clear, legible shipping label with full recipient and return addresses
- Include a recipient phone number (many countries require this for delivery)
- Place the label flat on the top surface of the package
- Insert a duplicate label or contact info inside the box in case the outer label is damaged
- Use waterproof sleeves for documents when available
Our team at Mail Plus prints and attaches all necessary labels for FedEx, DHL, and USPS shipments to prevent common issues.
Step 6: Consider Tracking, Insurance, and Delivery Time
International shipping offers several service levels depending on your timeline and budget. At Mail Plus, we can help you select options such as:
- Express or priority delivery (1–4 business days with DHL or FedEx)
- Standard international shipping (longer delivery windows, lower cost)
- Tracking and delivery confirmation
- Insurance coverage for valuable or fragile items
For high-value shipments, insurance and tracking are strongly recommended. These services help resolve claims more easily in the rare event of a lost or damaged shipment.
Frequently Asked Questions
Do I need a customs form to ship internationally from St. Thomas?
Yes. All international packages require a customs declaration. We provide the correct forms based on your carrier and help you fill them out accurately.
Can I ship gifts to another country from St. Thomas?
Yes. Be sure to indicate that the item is a gift on the customs form. Some countries offer tax exemptions for personal gift items under a certain value.
How do I know which carrier to use for international shipping?
DHL and FedEx are great for fast, reliable delivery with robust tracking. USPS is best for lighter, non-urgent items. Mail Plus compares all three to help you choose the best option.
Can you help pack my items for international shipping?
Absolutely. We offer on-site professional packing to ensure your item is protected and accepted by all major carriers.
Is international tracking available?
Yes. FedEx and DHL offer end-to-end tracking with frequent updates. USPS provides tracking on most services, but updates may be less detailed.
Who Uses Mail Plus for International Shipping?
We help a wide range of customers send packages abroad from the Virgin Islands, including:
- Tourists shipping souvenirs and gifts
- Remote workers mailing equipment or paperwork
- Small businesses fulfilling international orders
- Families sending care packages to loved ones abroad
- Students and expats shipping personal belongings
No matter your reason, we tailor the process to your destination and timeline.
Why Mail Plus Is the Best Place for International Shipping in St. Thomas
International shipping can feel overwhelming, especially when you’re unsure about customs, packing, or delivery times. At Mail Plus, we simplify the process by offering:
- A full range of international carriers (FedEx, DHL, USPS)
- In-store customs assistance and document prep
- On-site packing for fragile or valuable items
- Accurate quotes for delivery time and service level
- Real-time tracking and insurance support
- A trusted team with years of experience shipping worldwide
From single packages to regular business shipments, we provide reliable, professional service every step of the way.
Visit Mail Plus Today to Ship Internationally with Confidence
Mail Plus
4605 Tutu Park Mall Suite 133
Charlotte Amalie, St. Thomas, USVI 00802
Phone: (340) 714-5068
Email: mailpluscaribbean@gmail.com
Business Hours: Monday–Saturday, 8:30 AM to 6:30 PM
Get started or learn more at:
https://www.mailplusvi.com
